Frequently Asked Questions

Q: Where are you located?

A: DL Rich Designs is an in-home based service, meaning I come to you! This not only makes the process more convenient for you, but it also allows me to experience your natural light and surroundings firsthand—an essential part of the personally curated service that I offer. Based in Bowie, MD, I work with clients throughout Maryland, primarily serving the Washington/Baltimore metropolitan area.

Q: Do I have to take off work in order to work with an interior decorator?

A: Not necessarily. However, some daytime, weekday availability is required for in-home appointments and design installations.

Q: How does DL Rich Designs work?

A: The first step is a Discovery phone call, where we’ll discuss your project and my process to determine if we’re the right fit for each other. Next, we’ll schedule an in-person meeting at your home or office, allowing me to get a true feel for your vision and the space we’ll be creating together. After that comes the Design Phase, followed by the Design Presentation, and finally, the installation and the exciting Big Reveal.

Book Your 15-Minute Discovery Call

Q: What happens on my first appointment?

A: Our first appointment is our chance to get to know each other. We will talk about your project, list everything you’d like to accomplish and establish a budget for the project.

Q: How do I determine a budget for my project?

A: I truly understand that determining a budget for a project can be challenging, especially if you have not shopped for furnishings in a long while and/or have never used a professional interior design service.

During our conversations, we will discuss a price range that is comfortable for you and what you may expect to achieve with that level of investment. Once we decide to work together, I do work very hard to achieve maximum results within the scope of your budget.

One of the many benefits of working with DL Rich Designs is that I am proud to carry a wide range of products and price points. I will use your budget to tailor my recommendations.  However, interior decorating is a professional service, if you are only looking for the lowest price, then I am simply not the business for you. I sell items of high quality and bring much more professional value to the process beyond the products.

Q: What does a typical project cost?

A: There is no typical project cost, as it depends greatly on the size of the space, the quality of pieces selected, and other considerations. Every project is different. There are Kias, there are Audis, and there are Lamborghinis. The same holds true with home furnishings. Having said that, a realistic starting point for a complete room design averages about $15,000 for a small/mid-sized room with modestly priced furnishings and accessories.

Q: Will you work with my existing pieces/furnishings that are in the room?

A: Of course! We can use a cherished existing piece as inspiration for the design, start from scratch with everything completely new, or work somewhere in between. Your home should be a reflection of you, your vision, and how you and your family want to live in the space.

Q: Do you shop with me in other stores?

A: It is not a service that I offer.

Q: What’s the timeframe to get everything in?

A: Each product category has usual and customary lead times for delivery. Some products, like rugs, lighting and wallpaper, may arrive in a week, others like a custom sofa average 10-12 weeks. If you are trying to meet a certain timeline, we can discuss in advance what product options are available for expedited delivery.

Q: Is it returnable?

A: Our design process helps ensure that you, as a valued client, will love your project. We will narrow down the best design solutions for you based on your style and budget, and then YOU choose your favorites. This way, when the project is complete, the space truly reflects your personality.

Defective items will always be repaired or replaced at no cost to you. While some exchanges may be possible for non-custom products, return packaging, shipping and restocking fees must be covered by the client. Custom products are not returnable.

Q: Can I get a plan and shop retail?

A: I can offer a Design only plan that is useful for layout, space planning, and color coordination. This service does not include any specific product recommendations.